Custom Deck Testimonials
At Precision Decks we pride ourselves on customer service and satisfaction. We put your needs first at any cost every time. Please look over our testimonials from other customers like you to get a feel for our commitment to each and every homeowner. Thank you for considering Precision Decks for you custom deck and porch project.
Our experience with Precision Decks was excellent. From our initial meeting, it was apparent they would be accessible, professional, and detail-oriented. As the project progressed, we were appreciative of their input and suggestions on details and solutions to tricky aspects. The deck looks fantastic.
Jeff, Eden Prairie
Efficient and professional all the way. Deck material delivered and workers arrived to take to the back. Old deck taken down and removed. New deck was completed in 1 week. No issues and no problems. Everything was done by Precision Decks including obtaining the permit. Excellent job!!!
This company is A+++. From the time Bob came out and gave me an estimate until completion when Matt (other owner) finished the job and gave me the inspection approval, both were also available by phone or promptly returned calls. Matt was here EVERY day at least once checking on the work progress and asking for my input. Both workers were truly professional workers who take pride in their work and were immaculate. They cleaned everything up and left no debris. Two decks were built, and they are beautiful. I cannot say enough good thing about this wonderful company except to say that they were the best I ever worked with. I wish Percision Decks also did kitchens and other remodeling.I would hire them again for anything in a second.
Joan, Minneapolis, MN
Bob and Matt are a class act and totally professional and very customer focused. We met with Bob to outline our plans and he was very helpful, creative and willing to come up with various options to meet our needs, wants and budget. Once we locked down on the plan, Matt and the build team were great - they built the deck of our dreams, on time and as promised. As with all projects, there sometimes are obstacles that come up but they took personal accountability for getting them resolved in a timely way. Matt or Bob always came out and personally inspected the work, addressed any issues and met with the inspector. The end result is everything we had hoped for. They build a great deck and are great to work to with. We would highly recommend them to anyone.
My experience with Precision Decks was excellent from start to finish. Bob was out to do an estimate within a day of my call, he walked me through all of my options and had a couple estimates emailed to me that night. When construction began, the crew was always friendly and cleaned up completely every night. It took about 2 and a half days for construction. Bob and Matt both gave me good advice about when to stain and how to maintain my new deck. It was no hassel, no worry from start to finish and my new deck looks awesome. All the neighbors are envious. Thanks guys!
The people at Precision Decks were wonderful to work with. They communicated with me, the homeowner, better than any other construction company I have ever worked with. Their workmanship is excellent and they cleaned up the work area each day. Our new deck is perfect!
Excellent. Bob and Matt went out of their way to make sure that all the work was done to a high standard. We made some changes to the plans as we went along, and they were very helpful in accommodating our requests and schedule. They made sure we were comfortable with all aspects of the design and construction, meeting with us on site several times during the process. The crew were capable and considerate, and the lead carpenter Bill went the extra mile to make sure we were satisfied with the work. The deck layout included some unusual angles, and he took care that the wood was cut to fit precisely. We're very happy with the result. Maybe next year we'll add a pergola!
Wow! These guys make hiring a contractor a pleasure! Everything was flawless, from our first meeting with Bob, to the final walkthrough. Bob showed up right on time for the estimate, took his time talking through the project and getting an idea of what we wanted and was very knowledgable about every aspect. He returned for a second appointment with detailed drawings and pictures, again taking time to make sure we had our questions answered and were comfortable with choices. The estimate clearly gave the cost of the project, separated into components, as well as the extra costs or savings associated with various options we were considering, making it easy to see how the total would change if we changed decking, lighting, etc.
Construction started right on schedule. The crew showed up early and worked hard all day. Even when the weather wasn't the best, they did as much as they could. They were friendly, hard working and considerate. They always cleaned up after themselves, and even took the time to move the building materials and the location of their saw so they wouldn't kill the grass. Matt checked on the progress at least 3 times a week and always kept us appraised of how things were going, as well as any delays or problems that had come up. They were actually pickier than I was, too! Every issue that came up, no matter how minor was addressed before I even had a chance to bring it up with them. They were worth every penny - we'd hire them again in a heartbeat!
Patrick, Maple Grove
We had five deck builders bid on our project and it came down to Precision Decks and another contractor, Contractor X. We made the unfortunate decision of hiring Contractor X. While Contractor X was very confident they could provide us with a high quality product and exceptional service, it became pretty evident after two weeks that the shoddy workmanship, delays, and lack of attention to detail (including 2 potential code violations) had the project moving in an unfavorable direction.
After terminating Contractor X, we called at Precision Decks to assess the situation and see if they could complete our project. The owner came out to our home the next day and provided an unbiased, honest assessment of the work that had been completed to date, and offered a roadmap to move forward.
In roughly four days the crew at Precision Decks was able to not only fix the numerous problems Contractor X created, but complete our deck. The quality, craftsmanship, and expertise Precision Decks brought to the project was truly FIRST RATE. And while it may go overlooked by some, the company communicated with us regularly throughout our endeavor and made themselves available to us whenever we had questions.
In closing, let me reiterate that the worst decision we made was not hiring Precision Decks from the outset. The BEST DECISION we made was hiring them to correct the mistakes made by the previous contractor and having them finish our deck. Thanks to Precision Decks, we have an outdoor living space we absolutely love and can be proud of.
Paul, Minneapolis, MN
From start to finish (which included three trips 8 months after installation to remedy a leak in the underside roofing), our experience working with Matt and Bob was excellent. Their website was great and they responded to my initial inquiry within hours of my outreach and scheduled a free estimate meeting within days. Their visit to our home was very useful -- they talked about our desires, had many photos of past projects to show, offered many alternatives for decking materials, and provided a thorough initial estimate. They offered options for us to do our own work and cut back on costs, which we chose to do (painting the decking boards). When the decking boards arrived, they showed up and explained which boards should be painted as accent trim and which ones should be the main color, which paint they would recommend, and they gave directions on how much of each board to paint based on how much of it would show (both front, back and edges or only front and edges). They worked carefully to remove pavers where they had to install the deck posts, and cautiously took out some pre-existing footings that we ended up not using when we decided to expand the size of our deck. Their caution reduced the cost of repairing the paved patio once the changes were made.
During the building of the deck, they showed up on time, maintained a clean worksite, and were very polite and efficient. When they ran into some challenges with the positioning of an air exchanger intake pipe, they did research to find an acceptable way of rerouting it to work with the deck position. The job was finished within the estimated timeframe and had no cost overruns. The deck is BEAUTIFUL and the new front porch columns were a fantastic updating of our house. Our neighbors have had many great comments about the deck we built and we have enjoyed it enormously.
When we encountered a small leak in the finished underside of the deck (where we have lights and fans installed) six months after the deck was complete, Matt came out three separate times to repair it until the job was done right - at no extra charge. It is leak-free now.
We think our deck is beautiful, it complements our house and we enjoy it regularly. We would (and do!) recommend Precision Decks to anyone who asks!
Holly, Centerville, MN
Bob met with us several times to prepare and complete plans for our deck/screen porch and was extremely helpful in the design/planning stages. Once started, Matt oversaw the project and was readily available, checked on the crew's progress daily and gave an in person update on progress and next steps every 2-3 days. The crew was hard working, pleasant and respectful. The entire job site was picked up at the end of each day. A+ for communication, attention to detail, resolution of (very) minor blips along the way, responsiveness, availability for questions and expertise. We love the completed project. It is the perfect addition to our home and are SO happy to work with Bob and Matt.
Best project we have been involved with with our homes we have owned. My wife and I are VERY picky and particular. We almost always have something that we feel wasn't completed properly or experience bad service. We encountered nothing with this project at all. The initial selection process was very easy. Their sales was very professional and not pushy. We looked at several project as referrals. Decided to go with Precision and happy we did. Their crew was always on time, worked late, cleaned up after each day and we're very polite and professional! And the project foreman Matt was wonderful to work with, very responsive, and did what ever we needed to keep us happy and the project on schedule. And the project turned out great! Everyone in our neighborhood was envious. We highly recommend Precision and would use again!
Ken, Lakeville, MN
I was totally supported throughout the process from beginning to end and met with the Design Manager, Nick, multiple times to create the right deck for my needs and space. There was a holdup with the permitting from the City and the Precision Decks Team went to meet with the City on my behalf to resolve the issue. The project work was completed fast, cleanly, and safely and I was always in contact with the project Manager, Matt, who readily answered all of my questions. The cost was a little higher that what I had hoped, but I knew that I wanted a top notch design and needed help with this, as well as the quality of construction. You get what you pay for and I am very very pleased with the results and the working relationship.
Bob, Matt, and Crew...thank you!! Thrilled would be an understatement. Our experience with the deck project could not have been better. Our new deck is beautiful and the care the crew took to make this a pleasant experience is really appreciated. Professional from the start to the end. You finished the project quickly and the resulting deck is spectacular! We look forward to enjoying our deck for years to come and will recommend your company to anyone in need of a new deck or porch! Thank you!!
If you are looking for a quality contractor to construct your outdoor project, look no further. The team at Precision Decks did an outstanding job in completing deck project. They helped us with the planning and construction of our project. The quality of the workmanship and attention to detail surpassed our expectations. We are thrilled with the new addition to our outdoor living space and would certainly use their services again! Rodney and Elizabeth Brown
We had our deck “professionally” built about 3 year ago. The experience was a nightmare and the result while nice to look at had very poor engineering and quality. We had Precision Decks tear it down and build it again, this time as it should have been. I can’t say enough about the quality and expertise that the entire team displayed. Our new deck is perfect. It was completed on time and the clean up and follow up were top notch. They are all “A’s” on Angie’s list and I would recommend them highly.
Bob and the rest of the team at Precision Decks were very helpful along the way. We had a general footprint in mind. Bob helped us flesh out our design with some additions to add to the final product. The construction period went smoothly. The team was very good about informing us of when they would be working and they were always helpful addressing our concerns during the construction phase. After the headache I endured with a general contractor over a kitchen remodel, I was very hesitant about hiring another firm to do any work at my home. Precision Decks gave me a little faith that there are still some construction companies that realize that consumers are paying a lot for these projects and that in return they deliver a quality product. We now have a beautiful new Timbertech deck.
Craig Whitcher, Maple Grove
Hi Bob: Just wanted to send you a quick note to say THANK YOU to you and your crew for building the perfect deck and summer entertainment place for us. We love it!!! We were very impressed by the professionalism and friendliness of your team. They were in contact with us every step of the way and followed up in a timely manner. We will definitely recommend PS Decks to anyone looking to build or remodel their deck. Thank you again!!! Sincerely, Pamela Leonard John LaQua
Pamela Leonard and John LaQua , Plymouth MN
We hadn't built a deck when we built our house 3 years ago, and wanted a deck that looked as if it was built at the same time that our house was. We wanted a unique design, one that could span the entire length of our home, without giving up the beautiful view of the wetlands and wildlife we overlook. We also wanted a deck that was an extension of our home. We came across Precision Deck's website and immediately fell in love with the look of their decks. We contacted Bob who came to our home and let us explain what we were looking for. He worked the design along with us, until we all felt that it was perfect. Precision Decks were reasonable, knowledgeable, professional, and reliable. The handoff between Bob and Matt and his team was seamless. Matt, who oversaw the construction, was meticulous, methodical and ensured that everything was done true to spec. I wouldn't hesitate recommending Precision Decks to anyone looking for a great experience in building a deck. They were a pleasure to work with.
Precision Decks recently completed a screened porch and deck addition on our house. The finished project is absolutely amazing. They have far exceeded our needs and expectations. They designed a beautiful outdoor living space that is a wonderful extention of our home.
Working with Precision Decks was a great experience. Matt, Bob, and their crew were knowledgeable and professional throughout the entire process. Their design was unlike any other we had seen. They didn't even let a little snow and cold temperatures slow them down!
If you are considering using Precision Decks for your project, you will not be disappointed. If you want to see for yourself, we are happy to have you come and take a look. We will probably be on the deck and porch most of the summer anyway as it is our new favorite part of the house!
Jason and Jamie Anderson, Maple Grove, MN
Precision Decks recently did a tear down and addition to my home. Although, I have been renovating my home for the past year and the inside was nearly complete something was missing. I found Precision Decks and choose to go with them due to the fact that their portfolio was amazing and the words of recommendation were unsurpassed. I had experienced many contractors over the past year and had unreliable and poor craftsmanship experiences. It was a relief to work with a company that was professional, friendly and put out a beautiful finished product. I would highly recommend Precision Decks to anyone considering adding outdoor living space to their home. My home is now complete! Thank you Precision Decks and good luck in Minneapolis!
I recently had Precision Custom Decks and Designs build a deck on the
backside of my home. The deck was recently completed and it exceeded my
expectations in every way. The deck has a very custom feel to it and
is almost maintenance completely free. They worked with me on the
finishing touches and completed every last detail to my requests. They
were both very professional and made sure that we were completely happy
with our deck.
I would recommend Precision Custom Decks and
Design to anyone and would not even consider another deck company if I
had to do it all over again.
Tammy and John Wolf
We choose Precision Decks to build our deck because of the incredible
testimonies from prior customers. We could not have been happier with
Precision during the entire process. Their customer service, design
expertise and product quality is top-notch. Precision’s positive
attitude, responsiveness and enthusiasm on our deck were refreshing.
Precision Decks provided us an affordable way to achieve adding on
our dream deck. In my experience, they take customer relationship to a
new level. We could not be more satisfied with our deck and strongly
recommend them for any outdoor living building projects one may have.
We contracted with Precision Decks to replace our old worn out deck with
something new. The results are fantastic! We now have a wonderful new
16x16 covered screen porch and a beautiful grill deck with stairs. The
entire process was outstanding. Planning, tear out, prep, construction,
finish, and follow up. We've worked with many contractors, and this job
stands out as the best experience we've had. Thanks Precision Decks!
Bruce, Plymouth, MN
Dealing with Precision Decks has been a pleasure from our first contact
with Bob and his team to the final completion of our new deck. We
initially selected them because of their unique designs and their
superior ability to discuss what they were going to do and how they were
going to do it. Once we started the process with them, it could not
have gone better. They made it the easiest home improvement project we
have ever done. They took care of every detail, everything was
completed exactly when they said it would be, and for exactly what they
said it would cost. Everyone who worked on the project was extremely
polite and took great care to minimize impact to the rest of our yard.
Now that the deck is done it is beautiful - much more an extention of
the house than we ever before invisioned. Great job!
Allen and Stacey Troshinsky, Rosemount
This company truly has our gold star approval for professionalism and quality of work.
These guys put on our trex deck and cedar screen porch in late fall and into some very cold weather in December and January. IT was a huge project and turned out fantastic. They were great on keeping us up to date on what would go on next and we so love the workmanship and just being able to sit out in the back of our house with friends and relax and grill out.
Steve and Beth Durfee, Maple Grove
I wanted to express my Thanks to both of you along with the crews for my new decks. The outcome has added new living space, along with privacy to my home.
Everyone represented your business in a positive, can do attitude. I was especially pleased with the follow through of the both of you. From the initial planning to the completion became a fun project. The communication between the two of you and the crews is one of the most important aspects to your business. Having good craftsmen is the other. Please feel free to use me as a referral for your future business.